User Terms

Welcome to Chat Cloud API! These User Terms and Conditions govern your access to and use of our platform. By using our services, you agree to comply with these terms. Please read them carefully. 1. User Responsibilities Lawful Use: Users must use the platform for lawful purposes only and comply with all applicable laws and Meta’s WhatsApp Business policies. Prohibited Activities: Users are prohibited from engaging in fraudulent, deceptive, or misleading practices or any activities that may harm the platform or its users. 2. Account Security Credential Protection: Users are responsible for safeguarding their account credentials and must notify us immediately of any unauthorized access. Accurate Information: Users must provide accurate and up-to-date information during registration and maintain the accuracy of their account details. 3. Payments and Billing Service Fees: Users agree to pay all applicable fees for the services they subscribe to, as detailed in their chosen plan. Timely Payments: Failure to make timely payments may result in suspension or termination of services. Refund Policy: Refunds, if applicable, are subject to our refund policy. 4. Data Protection User Data: Users must ensure compliance with data protection laws when collecting or processing end-user data via the platform. Confidentiality: Users are responsible for keeping their data and communications secure and confidential. 5. Platform Usage Permitted Use: Users may use the platform only as intended and authorized by Chat Cloud API. Misuse Consequences: Any misuse of the platform may result in account suspension, termination, or legal action. 6. Termination Violation of Terms: We reserve the right to suspend or terminate a user’s account for violating these terms or engaging in prohibited activities. Voluntary Termination: Users may terminate their account at any time by providing written notice to Chat Cloud API. 7. Liability Disclaimer Limited Liability: Chat Cloud API is not responsible for any indirect, incidental, or consequential damages arising from the use of the platform. No Warranty: While we strive to provide reliable services, we do not guarantee uninterrupted or error-free operation of the platform. 8. Changes to Terms and Conditions We reserve the right to update these terms periodically. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised terms. 9. Contact Information For questions or concerns about these User Terms and Conditions, please contact us: Email: support@chatcloudapi.com Address: Near Mayo College, Ajmer, Rajasthan Thank you for choosing Chat Cloud API. We’re here to support your communication and automation needs with trusted, high-quality solutions.