Welcome to Chat Cloud API! By accessing or using our WhatsApp Business API platform, you agree to comply with these Terms and Conditions. Please read them carefully.
1. User Responsibilities
Lawful Use: Users must use the platform solely for lawful purposes and comply with Meta’s WhatsApp Business policies.
Prohibited Activities: Fraudulent, deceptive, or misleading marketing practices are strictly prohibited.
2. Account Security
Credential Protection: Users are responsible for safeguarding their account credentials and must ensure that they are not shared with unauthorized individuals.
Unauthorized Access: If you suspect unauthorized access, report it to us immediately to prevent potential misuse.
3. Payments and Billing
Service Fees: Users agree to pay all applicable service fees on time as specified in their subscription plan.
Account Suspension: Failure to make timely payments may result in suspension or termination of your account.
4. Data Protection
End-User Consent: Users must obtain proper consent from end-users before sending WhatsApp messages or processing their personal data.
Compliance with Laws: Users are required to adhere to all applicable data privacy laws, including GDPR and other relevant regulations.
5. Compliance with Meta Policies
Adherence to Guidelines: Users must comply with Meta’s policies and guidelines for WhatsApp Business API usage to avoid account suspension or termination.
6. Termination of Service
We reserve the right to terminate or suspend access to the platform without prior notice if these Terms and Conditions are violated or if required by law.
7. Liability Disclaimer
Limited Liability: Chat Cloud API is not responsible for any indirect, incidental, or consequential damages arising from the use of our platform.
No Warranty: While we strive to provide a reliable service, we do not guarantee uninterrupted or error-free operation of the platform.
8. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Continued use of the platform after changes are made constitutes your acceptance of the revised terms.
9. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Email: support@chatcloudapi.com
Address: Near Mayo College, Ajmer, Rajasthan
Thank you for choosing Chat Cloud API. We’re here to support your business communication needs with trusted, high-quality solutions.