Welcome to Chat Cloud API! Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our WhatsApp Business API platform. Please read it carefully to understand your rights and our practices.
1. Introduction
At Chat Cloud API, we are dedicated to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By using our platform, you agree to the practices described here.
2. Data Collection
User Data
We collect personal information, including:
Name
Contact details (email, phone number, etc.)
Payment information during registration and platform use.
Usage Data
To enhance functionality and ensure security, we may collect technical data such as:
IP addresses
Device types
Browsing patterns.
End-User Data
If you use our platform to process messages via WhatsApp, you are responsible for obtaining consent from end-users before collecting or processing their personal information.
3. Data Usage
Service Provision
We use the data collected to:
Deliver, support, and improve our WhatsApp Business API services.
Communication
We may contact you via your provided details to:
Notify you about updates and service changes.
Provide customer support.
Compliance
We process data as required to:
Meet legal obligations.
Adhere to Meta’s policies and regulatory requirements.
4. Data Sharing
Trusted Service Providers: We may share your data with third-party providers who help us operate the platform, under strict confidentiality agreements.
Legal Compliance: Data may be disclosed if required by law or to protect our rights.
No Sales or Rentals: We do not sell, rent, or trade your personal data.
5. Data Security
We employ robust security measures to protect your personal information against unauthorized access, disclosure, or alteration. However, users are also responsible for safeguarding their account credentials to ensure maximum security.
6. Data Retention
We retain your data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal obligations.
Once data is no longer required, it is securely deleted.
7. User Rights
You have the right to:
Access, modify, or delete your personal data.
Contact us for assistance with data-related requests.
For any inquiries or requests, please reach out to our support team.
8. Changes to this Privacy Policy
We may revise this Privacy Policy periodically. If significant changes occur, we will notify you. Continued use of our platform signifies acceptance of the updated policy.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@chatcloudapi.com
Address: Near Mayo College, Ajmer, Rajasthan
Thank you for trusting Chat Cloud API with your business needs. We’re committed to protecting your privacy and ensuring a secure experience.