Privacy Policy

At Chat Cloud API, we are committed to protecting the privacy and data of our vendors. This Vendor Privacy Policy outlines how we collect, use, and safeguard the information shared with us. By becoming a vendor, you agree to the practices described below. 1. Information We Collect Vendor Data We collect personal and business information, including but not limited to: Name and contact details (email, phone number, address). Business name, registration details, and tax information. Payment information for processing fees and commissions. Usage Data To improve platform functionality, we may collect technical data such as: IP addresses. Device and browser types. Activity logs and platform usage statistics. 2. How We Use Your Data Service Provision To facilitate transactions and manage vendor accounts. To process payments and commissions. To communicate important updates and notifications. Platform Improvement To analyze usage trends and enhance platform performance. To develop new features tailored to vendor needs. Compliance To meet legal and regulatory requirements. To adhere to Meta’s policies for WhatsApp Business API. 3. Data Sharing Trusted Service Providers We may share your data with third-party providers who assist with payment processing, system operations, or regulatory compliance, under strict confidentiality agreements. Legal Obligations We may disclose data to comply with legal requirements or protect our rights in case of disputes. No Sales or Rentals We do not sell, rent, or trade vendor data to any third parties. 4. Data Security We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure. Vendors are also responsible for safeguarding their account credentials. 5. Data Retention We retain vendor data only for as long as necessary to: Fulfill the purposes outlined in this policy. Comply with legal and regulatory obligations. When data is no longer required, it is securely deleted. 6. Vendor Rights Vendors have the right to: Access, update, or delete their data. Request information about how their data is processed. For assistance, please contact our support team. 7. Updates to This Privacy Policy We may update this Vendor Privacy Policy periodically. Vendors will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised policy. 8. Contact Information For questions or concerns about this Vendor Privacy Policy, please contact us: Email: support@chatcloudapi.com Address: Near Mayo College, Ajmer, Rajasthan Thank you for trusting Chat Cloud API. We are committed to maintaining a secure and transparent partnership with our vendors.